Policies

Turn Around Time (TAT)

  • Ready To Ship (RTS): 3-5 Business Days
  • Made To Order (MTO): 3-5 Weeks
  • Custom: 3-5 Weeks

**Please note that the TAT is the time it takes us to create and process your order. TAT does not include the time it takes for your order to ship to you. TAT could potentially be quicker depending on the type of custom or MTO items. TAT could potentially be longer due to unforeseen circumstances. Thank you for understanding.   

Return/Exchange 

Due to the custom nature of our products, we do not offer returns or accept exchanges. However, if you have an issue with your order please contact us.

Care Instructions

  • TUMBLER CARE

    Included with your cup, will be a care card. Please read them & follow as instructed. If you do not care for you cup properly it could damage the cup, and lose the ability to keep your drinks hot or cold

                                               {Also posted below}

  • Do not soak. Soaking your tumbler can lead to the Epoxy Seal breaking and ruining the artwork.
  • Please DO NOT use Dishwasher or Microwave.
  • Do not leave in direct sunlight for long periods of time. Although we use high quality epoxy with 500* heat resistance and UV protection, long term exposure to UV rays can damage/fade your cup design. This can also cause premature yellowing of the epoxy.
  • Avoid dropping or rough handling of products. The last thing you want is a ruined item.

All of our Items are Hand Made, with tons of Love, Time, and Talent poured into them. Please carefully follow care instructions to ensure you get the most out of your items!

  • T-SHIRT CARE
We have different Processes of Making our T-Shirts. Sublimation, Heat Transfer Vinyl, And Digital Transfers. Please Read the Care Card that is sent with your package to ensure keeping your Apparel at its highest Quality. Your care card will be the Instructions for the Specific process that is used on your Apparel!
 
  •  Turn garment inside out
  •  Machine wash cold
  • No bleach
  • No fabric softeners
  • Dry on Low
  • Do not dry clean
  • Iron inside out

 Disclaimer

We do our best to make each item as perfect as possible; however, these items are handmade, and you may see small flaws due to the nature of the art.